Privacy Policy

Your Riding Success and FearLESS Mastery (“Company”, “we” or “us”) is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website(s) and as a member of our programs.

You or Your means you as a participant in or as a user of the fearlessridingsuccess.com website. We or Our or Us means Your Riding Success and FearLESS Mastery. Our site or sites means yourridingsuccess.com, academy.yourridingsuccess.com (membership site) and fearlessridingsuccess.com.

This privacy policy governs your access and use of www.fearlessridingsuccess.com and www.academy.yourridingsuccess.com, including any content, functionality and services offered on or through either website (the “website”), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you make take, during your visit. This policy applies to information we collect on the Website and in email, text or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age or majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@yourridingsuccess.com.

REFUND POLICY

Please note that FearLESS Mastery (Your Riding Success Pty Ltd) does not offer refunds on Subscriptions, but you are able to cancel a monthly subscription at any time should you wish to. Yearly subscriptions can only be cancelled at the end of that year.

INTELLECTUAL PROPERTY RIGHTS

You agree that all content on FearLESS Riding Success, including text, graphics, photographs or video presentations and other material herein after referred to as “The Content” or “Program Materials”, and the enhancement, coordination, selection, arrangement and of same, is the exclusive property of Your Riding Success or the property of content suppliers to FearLESS Riding Success and is protected by copyrights, trademarks and/or other proprietary rights.

All future and present copyrights, trademarks and other proprietary rights in and to the Content shall, as between you and FearLESS Mastery, at all times be and remain the exclusive property of FearLESS Mastery and its content suppliers. No part of the products on FearLESS Mastery or its Program Materials may be copied, modified, licensed, published, transmitted, distributed, uploaded, broadcast, sold or otherwise transferred without our prior consent. We or our licensors own all intellectual property rights in FearLESS Mastery and and products or services offered through the website.

It is expected that you will respect the privacy of Natasha Althoff as well as other members of the program at all times. Natasha Althoff and some members may choose to share with you private information that they do not want repeated outside the FearLESS Mastery environment. If informed, please be respectful and refrain from discussing such information outside the environment.

FearLESS Mastery, the Program Materials, and user names and passwords provided to you are confidential and must not be given to or shared with people outside the FearLESS Mastery community.

We reserve the right to vary this Agreement and FearLESS Mastery, revise the FearLESS Mastery product content, or to make other changes to FearLESS Mastery as reasonably required.

No representations or warranties are made with respect to the results to be obtained from participating in FearLESS Mastery or using the Program Materials.

This Agreement is governed by the laws of Victoria, Australia.

By becoming a member or subscriber to any of the programs offered by FearLESS Mastery, you agree to the above points of the Agreement. Should you have any questions, please contact us via phone (+61 422 227 364) or email (info@yourridingsuccess.com).

RESTRICTIONS ON USE

You agree to use the Content only for lawful purposes, and not for resale or other transfer to, or use by, or for the benefit of, any other person or entity.

DISCLAIMER

Your use of FearLESS Mastery and any of the products is at your own risk.  Please use common sense and recognise that all horse related activities encompass risk. The material on FearLESS Mastery is made available on the understanding that users exercise their own skill and care with respect to its use. Your use of www.fearlessridingsuccess.com is at your own risk.

FearLESS Mastery makes no warranty of any kind, express or implied, as to the accuracy or completeness of the content, including but not limited to, implied warranties or merchantability, non-infringement, title or fitness for a particular purpose or use. FearLESS Mastery does not warrant that the website is compatible with your equipment or is free of errors, viruses or other defects and is not liable for any damages you or any third party may suffer as a result thereof.

Under no circumstances including, but not limited to negligence shall FearLESS Mastery be liable to you for any direct or indirect, punitive, special, incidental or consequential damages allegedly sustained by you or any third parties from your use of the website or the content of your inability to access or use the service.

Before relying on the material in any important matter, users should carefully evaluate the accuracy, completeness and relevance of the information, and should obtain appropriate professional advice relevant to their particular circumstances. Any application of the techniques, ideas, and suggestions from FearLESS Mastery is at the reader’s sole discretion and risk.

Your use of the application of the content viewed on FearLESS Mastery is at your own risk. In the event where you, your horse or any third party may suffer injury or illness FearLESS Mastery is not liable for any damages.

LIMITATION OF LIABILITY

Under no circumstances including, but not limited to negligence shall www.fearlessridingsuccess.com be liable to you for any direct or indirect, punitive, special, incidental or consequential damages allegedly sustained by you or any third parties from your use of the website or the content of your inability to access or use the service.

FearLESS Mastery accepts no liability or responsibility to any person or entity for any errors contained on this website, or for any physical, emotional, or financial consequences or any special, incidental, or consequential damage caused or alleged to be caused directly or indirectly by the information contained on this website, associated pages, or any of the links.

Your use of and browsing in the Site and/or purchasing and this service is at your risk. Neither FearLESS Mastery, nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site or Service.

WHAT DO WE DO WITH YOUR INFORMATION?

When you access the Website, the Company will learn certain information about you during your visit.

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us as such as your name, address and email address. This enables us to both fulfill and support the products you purchase.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

Email marketing: with your permission, we may send you emails about new products, free and premium content (i.e. blog posts, YouTube videos, reports and special events).

IMPORTANT: FearLESS Mastery and Your Riding Success does not distribute or misuse any personal information provided by you, the purchaser of this product and user of the website. This includes information such as credit card details and phone numbers. They are kept for the sole use of FearLESS Mastery, and are protected by the secure gateway system of payment processing, eWay (click here to see eWay’s privacy policy).

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order for an online product or subscription, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at support@yourridingsuccess.com or calling us on +61 422 227 364 (please note this is an Australian phone number).

DATA STORAGE

Our shopping cart solution is hosted and managed by Ontraport. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Ontraport’s data storage, databases and the general Ontraport application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Ontraport stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

NOTE: At no point during the transaction does Your Riding Success Pty Ltd (or FearLESSRidingSuccess.com or Yourridingsuccess.com) take custody or store your credit card information. This is process is monitored and managed by Ontraport, and you can read their terms of service, privacy policy and PCI Compliance information by visiting their site at: https://ontraport.com/legal

COOKIES OF THIRD PARTY PROVIDERS AND TRACKING

We use cookies on our website. These are small text files stored on your computer. We use both permanent cookies and session cookies so that we can offer you the best service possible. The data saved in the cookies make the use of our services as comfortable as possible for you, not only for your current use of the respective service but also beyond it.

If you don’t want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser.

The data stored in session cookies are only valid for the current visit to our online offers and serve to provide you with an unrestricted use of our services and to make the use of our offers and services as comfortable as possible for your current visit. If you deactivate session cookies, we cannot guarantee that you will be able to use all of our services without limitations.

We use the services of other companies to optimize our websites and our services. You will receive an overview of the services we use in the following section.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. We use Google Analytics with the add-on “_anonymizeIP()” so that the IP addresses later transmitted to Google are shortened and modified in advance on the European servers to prevent any direct references to particular persons. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website operator. Your IP address, which has been transmitted by Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all functions of this website. Furthermore, you can prohibit Google from collecting and analyzing the cookie generated data about your use of the website (including your IP address) by clicking here or downloading and installing the browser plugin available here http://tools.google.com/dlpage/gaoptout?hl=en.

If you visit our website using a mobile device (e.g. a smartphone or tablet), you can refuse the future use of Google Analytics viathis link. By activating the link, we will put a cookie in your browser, which signals to us that we should prevent Google Analytics from using your device. Please keep in mind that you will have to repeat the refusal process if you remove the cookies from your browser.

Facebook Conversion Tracking Pixel

With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.

Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.

Please click here if you would like to revoke your permission:
https://www.facebook.com/ads/website_custom_audiences/.

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

EMAIL INFORMATION

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

HOW AND WHY WE COLLECT INFORMATION

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll ​you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@yourridingsuccess.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@yourridingsuccess.com requesting to unsubscribe from future emails.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

USE OF PERSONAL INFORMATION

We use your personal data in order to constantly improve our range of services and to satisfy users’ needs.

We use your personal information for the establishment, processing, and settlement of your user relationship with Your Riding Success and FearLESS Mastery and the processing of payments.

Furthermore, we use your information in order to communicate with you. This communication includes emails informing you on new features in our services where appropriate. We use your personal information in order to inform you about products, services, or certain events which could be of interest to you on a regular basis.

Finally, we use your information in order to protect our webpages and to trace unauthorized accesses.

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

POLICY CHANGES

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

QUESTIONS AND CONTACT INFORMATION

The Company welcomes your questions or comments regarding the Privacy Policy:

Your Riding Success/FearLESS Mastery
PO Box 125
Garfield, VICTORIA
3814
Australia

Email Address: support@yourridingsuccess.com

Effective as of March 26, 2019